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Please fill out the required information below. If you have a CS or Pitt account, please list it even though they are not required. This helps us identify you.

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In order to better serve you, please give us a deadline and priority for this issue. We will take your priority and deadline into consideration. We will make every effort to resolve this by the deadline. Howerever, the final deadline will be based on overall Tech Staff priorities and current work load.

Please use the following guidlines for priority:

High: This issue is halting your or others' work
Medium: This issue is not halting your or others' work but does have a deadline within the next month.
Low: All other issues or requests

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Please solve the math problem below. All answers must be numerical digits. Lastly, in order to help protect from robots, the equations sometimes use words for the operators. When it does, it will use the 'calc' prefix, eg. '-' will show up as 'calcMinus'.

Evaluate the expressionsix + 4 =

Random FAQ

How do I use CSSD's VPN to access computing resources in the department?

If you are trying to connect to Computer Science resources (e.g. the Elements cluster, departmental printers) from WIRELESS-PITTNET or from off-campus, you must use CSSD's Virtual Private Network (VPN). Here are CSSD's instructions for setting up a VPN on three types of systems:

Setting up on Mac and Windows Systems: http://technology.pitt.edu/service/secure-remote-access-connect-with-the-pulse-secure-client
Setting up on Linux Systems: http://technology.pitt.edu/support/connecting-to-the-secure-remote-access-service-with-the-ipsec-vpn-client-linux

When using the IPSec VPN on Linux, you will need to configure it with the Group Name and Pre-Shared Key for your particular VPN group.

If you are a graduate student, staff or faculty member in the Computer Science Department, your Group Name is compsci_users and your Pre-Shared Key is c0mp5c1.

If you are a student currently enrolled in a Computer Science class, your Group Name is compsci_class and your Pre-Shared Key is c0mp5c1.