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Please fill out the required information below. If you have a CS or Pitt account, please list it even though they are not required. This helps us identify you.

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Deadline & Priority

In order to better serve you, please give us a deadline and priority for this issue. We will take your priority and deadline into consideration. We will make every effort to resolve this by the deadline. Howerever, the final deadline will be based on overall Tech Staff priorities and current work load.

Please use the following guidlines for priority:

High: This issue is halting your or others' work
Medium: This issue is not halting your or others' work but does have a deadline within the next month.
Low: All other issues or requests

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Captcha

Please solve the math problem below. All answers must be numerical digits. Lastly, in order to help protect from robots, the equations sometimes use words for the operators. When it does, it will use the 'calc' prefix, eg. '-' will show up as 'calcMinus'.

Evaluate the expression6 calcPlus 1 =

Random FAQ

How do I connect to the CS UNIX servers?

You can connect to the servers using "putty", an SSH client program that has been installed on the departmental Windows machines, or by using ssh from another UNIX machine. For security reasons, the department does not accept telnet connections to our servers.

If you are trying to log into the console of a UNIX workstation, press return once or twice to clear the screensaver. Enter your username and password at the prompts; most workstations in the department are running the X Display Manager interface (XDM).
Note that the University retired the modem pool it hosted at 412-297-7488 on January 31, 2012. If you are dialing in on a modem, you will need to use your own ISP.