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In order to better serve you, please give us a deadline and priority for this issue. We will take your priority and deadline into consideration. We will make every effort to resolve this by the deadline. Howerever, the final deadline will be based on overall Tech Staff priorities and current work load.

Please use the following guidlines for priority:

High: This issue is halting your or others' work
Medium: This issue is not halting your or others' work but does have a deadline within the next month.
Low: All other issues or requests

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Please solve the math problem below. All answers must be numerical digits. Lastly, in order to help protect from robots, the equations sometimes use words for the operators. When it does, it will use the 'calc' prefix, eg. '-' will show up as 'calcMinus'.

Evaluate the expression8 calcPlus 5 =

Random FAQ

How often are my files backed up?

The technical staff performs backups every weeknight. If you accidentally delete or change a file and do not discover the error the same day, send e-mail to tech@cs.pitt.edu describing the file you would like recovered.

If you discover the error the same day (i.e. before the next nightly backup is done), you can quickly recover the file yourself. Each weeknight, a copy of all files within your AFS volume is backed up to a separate volume pointed to by the symbolic link called "Backup" in your home directory. You may use the UNIX command "cd" to get to this volume and its subdirectories which is a mirror of your home directory for the previous day.

Once you locate the file in question, use the UNIX "cp" command to copy this file to the appropriate spot in your home directory. See the "cp" man page for the system that you are logged onto; there are slight variations between UNIX platforms.

It is faster to recover files yourself from the ${HOME}/Backup directory whenever possible since it does not involve the staff loading tapes when time permits.